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Terms and Conditions

If a licence is purchased for every substantial spreadsheet user in a site then it qualifies as a Site Licence, in which case every user in the site may use the tool.  This enables all members of the site to benefit from the Spreadsheet Detective while only paying for the substantial ones, as well as making the licence easy to manage.

A Substantial Spreadsheet User is one that spends more than one day per week (on average) building, maintaining or reviewing the formulas in spreadsheet models.  A user that only manipulates spreadsheet data values is not a Substantial User.  A Site may be an existing administrative part of a organisation such as "Corporate Finance, Brisbane", or the entire organization.  A Site may contain a single Substantial Spreadsheet User in small organisations.

Non-Site Named User Licence may only be used by named individuals within an organisation.  It may only be transferred to other users due to long term changes to the nature of their positions.   It may not be transferred frequently to whichever users happen to be building large models at a given time.  There is no need to order the licence for all Substantial Spreadsheet Users within a Site, but this means that there will be substantial spreadsheet users within the site that do not benefit from the Spreadsheet Detective.

Small business licence Are for small businesses with less than ten employees  that do not provide spreadsheet or financial consulting to third parties.

Personal Licence are for Private use only.  The may not be used to run a business.  Personal licences are also available to employees without substantial equity that cannot convince their employer to purchase a licence and will not be reimbursed for the purchase.  However, we are a small company that depends on licence fees and would appreciate it if organisations could be convinced to pay the proper price for software that they use.  Should an individual's employer buy them a licence, the cost of their personal licence will be refunded.

Student licences are available to individuals that are engaged in at least half time academic study and are not being employed as substantial spreadsheet users.  Charities generally attract a 50% discount.  Academics wishing to use the Detective for teaching or for research into spreadsheet modeling and errors may have the tool at no cost provided they keep us informed about the results of any research.

All licences include twelve months support which includes all upgrades to the Spreadsheet Detective.  Within 30 days of delivery the customer may cancel their licence and request a full refund if, in their opinion, the Spreadsheet Detective has technical limitations that prevent it being effectively utilised.

The customer agrees to confirm the number, names and types of users in a Site annually and make additional payments to extend the site licence should the number increase.  Alternatively, they may at their option convert the licences to the number of single user licences. We warrant that we own the Spreadsheet Detective, and have the right to sell licences. We also warrant that the tool is Year 2000 compliant as detailed in the technical supplement.

While we have taken care to produce a professional product we do not accept any liability for the consequences of using the tool.  The software is supplied "as is" and no warranties are made as to the tool's merchantability or fitness for any particular purpose.  In no event shall we or anyone involved in the creation, production or delivery of the software be liable for any damages whatsoever arising out of the use of this software.  The entire risk arising out of the use or performance of the software remains with the purchaser and user.

We will maintain the confidentiality of any spreadsheets that you might send us for support.  In particular, if you tell us that they are confidential we will delete them promptly.  However, we require you to change key names and figures in a copy of the spreadsheet before sending it to us, so as to minimize the consequences of any accidental breach of confidentiality.  (And please make sure that the modified spreadsheet still exhibits the behaviour that you wish us to examine.)  We will take general care, but we do not offer a security service and do not take unusual precautions such as encryption.